Policies

Shipping policy

Delivery areas We deliver to all of Sweden.

Shipping costs Shipping costs are based on the weight and size of your order. Exact shipping costs are calculated and displayed at checkout before you complete your purchase.

Delivery times 2-5 working days. Please note that delivery times may vary due to holidays and other factors beyond our control.

Order processing We process and ship your order within 1-2 business days after payment has been received. You will receive a confirmation email once your order has shipped, including a tracking number if available.

Delivery Tracking Once your order has been shipped, you will receive a tracking number via email that you can use to track your delivery on the shipping company's website.

Delivery problems If you have not received your order within the expected delivery time, please contact our customer service at info@nsl-cosmetics.se and we will help you track your order.

Damages and Losses If your order arrives damaged or any item is missing, please contact us within 7 days of receipt so we can resolve the issue. Send photos of the damage and your order number to info@nsl-cosmetics.se.

Questions and support If you have any questions regarding shipping or delivery, please contact our customer service at info@nsl-cosmetics.se or call us on 073 610 39 31. We are here to help you!

Thank you for shopping with us!